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Greetings from the Director

Poštovani posjetitelji,​

dobro došli na internetsku stranicu Državne škole za javnu upravu!

The public administration, due to its position in the structure of the state government and its social role and the direct relationship with the users of its services, is a prerequisite for ensuring a better standard of living for all citizens and represents one of the strategically important areas.

The public administration focuses on the needs of users of its services, both citizens and private sector representatives, and contributes to creating an environment for social, social and economic development. Quality and efficiency of public administration is extremely important for building a competitive market economy and enable more simple and cost-effective business operation.

The level of quality of public administration affects productivity, competitiveness and growth. In order for the public administration to be a functional service to its users and to create an enabling social and economic environment, it is not enough only an adequate level of expertise of employees in public administration, but also changes in the organisation and manner of doing business in accordance with the principles of good governance.

Good governance encompasses processes and activities undertaken in public administration organisations for the purpose of efficient performance of tasks.

Organised business, digitalisation of business processes and the establishment of tools for monitoring objectives, results and impact enable the implementation of public policies and quality provision of public services in a manner tailored to the needs of citizens and other stakeholders in the society.

Public administration complying with the principles of good governance is based on the principles of legality, transparency, accountability, efficiency, effectiveness and coherence. The adherence to the principle of good governance in business processes of public organisations and institutions enables the delivery of fast and quality services to citizens. By joining the European administrative area, the Republic of Croatia has become part of an environment of public services oriented towards their users, who are increasingly interested in the intended use of taxpayers’ funds. The Treaty on the Functioning of the European Union (TFEU) provides, inter alia, that "Member States will cooperate with the Commission to ensure that the budget is used in accordance with the principles of sound (good) financial management, based on the principles of:

  1. EKONOMIČNOSTI: demands that the resources used by the institution to carry out its activities are available in a timely manner, in an appropriate quantity and of adequate quality and at the best price;
  2. UČINKOVITOSTI: refers to achieving the best relationship between the resources used and the results achieved;
  3. DJELOTVORNOSTI: it refers to the achievement of certain set goals and desired results.

Due to the lack of recognition and non-application of the principles of good governance, as well as sound (good) financial management, public administration bodies do not implement to a satisfactory extent public policies that should contribute to social development, do not use available resources in an optimal manner, prescribe complex and non-transparent procedures, making it difficult for citizens to exercise their rights.

Investments in administrative and institutional capacities that will be done within the area of good governance in the public sector of the Republic of are a prerequisite for increasing the efficiency of public administration in providing public services at national, regional and local level.

The development of public administration is based on the exchange of best practices and good governance experiences according to European standards. In this regard, the importance of strengthening institutional capacity for strategic planning and coordination of strategic objectives and monitoring of their realisation is emphasised.

An improved system of professional development in public administration is one of the goals of its development. The realisation of the same depends on strengthening the competencies of employees, strengthening capacities for good governance and developing and implementing appropriate methodologies and tools.

The National Reform Programme highlights greater efficiency and transparency of the public sector as a key reform area, while also determining the need to improve human resources management in public administration and public services.
Public administration introduces value-for-money governance, which for citizens who are users of public services, but also taxpayers, means better, better quality and cheaper services for tax paid.

The developed programme of acquisition of competences for good management within the public administration system based on real needs is a lever for the development of efficient public administration in the Republic of Croatia. By organising targeted workshops and trainings of officials and officials responsible for implementing the built normative framework, the State School of Public Administration actively participates in the improvement of the quality of the public sector and the implementation of public policies.

Scope of activities

The scope of activities of the National School is the professional training of elected officials, civil servants, employees in legal entities with public authority, elected officials and officials in local and regional self-government bodies and adult education, with the aim of continuously raising the level and quality of their knowledge, skills and abilities, in order to form a professional, effective and efficient public sector that will provide timely and quality public services, in accordance with the best generally accepted standards.

The following activities are within the scope of activities of the School:

  • development and coordination of professional training system for public sector employees
  • development and implementation of training programmes in line with public administration development priorities
  • assessment and analysis of training needs in public administration
  • strengthening the network of coaches, trainers and organisations who develop and implement training and training programmes and participate in NSPA’s activities in the field of administrative capacity building in public administration
  • cooperation with public entities and experts in both public and private sectors, international organisations and bodies, national public administration schools, other training institutions at home and abroad, relevant higher and secondary education and vocational education training institutions as well as other relevant social partners in the field of administrative capacity building in public administration
  • producing and publishing reports, studies and documents and conducting research on relevant issues and topics in the area of administrative capacity building in public administration
  • preparation and implementation of projects and programmes as well as participation in national, EU and other international projects and programmes in the field of administrative capacity building in public administration and human resources development
  • consulting services within the scope of activities
  • and other tasks in accordance with the law, Statute of the NSPA and the Regulation on the Establishment of the NSPA

Cooperation between the NSPA and other institutions and bodies shall be governed by specific agreements and treaties.

The NSPA’s work is based on the following organizational values:

  • professionalism
  • effectiveness and efficiency
  • expertise and quality
  • creativity
  • the Responsibility

Vision and Mission

A competent and effective public administration that protects the public interest, provides quality services to citizens and reduces business costs is one of the goals of the development of public administration, and the National School of Public Administration participates in the implementation of reform measures by increasing the expertise, professionalism and knowledge of employees in the administration.

The National School of Public Administration is the central organisation for coordinating the training system targeting public sector employees. With its training programs, projects and cooperation with numerous partners, lecturers and trainers, it strives to ensure the high quality of services provided to public administration organisations. The NSPA will continue to regularly implement the existing groups of programmes and coordinate the development of new, priority programmes, especially all those programmes whose content corresponds to the acquisition of the necessary knowledge and skills of officials, in order to contribute to the efficient functioning of the administration within the European Union.

The NSPA will continue to raise awareness of training and training opportunities, increase the availability of programmes and direct activities towards increasing national capacities for professional development of all civil servants, in accordance with the current and future needs of public administration organisations.

By carrying out its mission to increase the efficiency and effectiveness of public administration by developing human resources in management, leadership and administrative capabilities, and operating on the basis of organizational values, the NSPA achieves its vision.

The Vision

To be a regional leader in excellence in the development of human resources in the public administration.

The Mission

Increase the effectiveness and efficiency of public administration by developing human resources at national and regional level, namely their management, leadership and administrative skills.

Tijela Državne škole za javnu upravu

Upravno vijeće​

The National School is administered by the Board of Directors, composed of the President and four members. The President and members of the Board of Directors are appointed for a period of four years and dismissed by the Government of the Republic of Croatia following a proposal of the Minister of Justice and Public Administration.

The Governing Council adopts the NSPA work and development programme, supervises its execution, decides on the financial plan and annual reports, proposes to the Government of the Republic of Croatia to change and expand its activities, adopts the Statute and other general acts, gives the Government of the Republic of Croatia and the Director of the School proposals and opinions on certain issues, and adopts decisions and performs other tasks specified in the Regulation establishing the National School for Public Administration and its Statute.

Predsjednik Upravnog vijeća: Sanjin Rukavina

Članovi upravnog vijeća:

  • Ms Ivana Vukov
  • prof. dr. sc. Mr Ivan Koprić
  • prof. dr. sc. Mr Marko Turudić
  • prof. dr. sc. Mr Boris Ljubanović

Ravnatelj​

The Director organises and manages the work and business of the School, undertakes all legal actions in the name and on behalf of the School, represents the School in all proceedings before the courts, administrative and other state bodies, and legal persons with public authority, and within the limits of his/her powers can give power of attorney to another person to represent the School in legal transactions. He is responsible for the legality and operation of the School, for the professional work of the School, which he organises and manages in accordance with the provisions of the Statute and other general acts of the School, and is responsible for its work to the Board of Directors.

Ravnatelj Škole je Rudolf Vujević.

The Expert Council

The Expert Council is an expert advisory body of the School. The members of the Council of Experts are appointed and dismissed by the Board of Directors following a proposal from the Director, on the basis of a public tender. The members of the Council of Experts are appointed for a period of four years and may be reappointed.

Članovi Stručnog vijeća:

  • Dr. Sc. Mr Zvonimir Galić
  • Dr. Sc. Ms Miroslava Jaramaz
  • Ms Melita Pavlek
  • Mr Boris Pleša
  • prof. dr. sc. Ms Nina Pološki Vokić
  • Ms Karmela Plazibat

The Expert Council discusses the professional issues of the School’s work in accordance with the Regulation, Statute and other general acts of the School, provides the Administrative Council and the Director with opinions and suggestions regarding the performance and development of the activities of the National School and adopts the Rules of Procedure of the Expert Council.

The Expert Council adopts recommendations regarding the development of new training and training programmes, makes recommendations regarding the strengthening of the network of experts for the development and implementation of training and training programmes, analyses the reports on the work of the School and submits proposals for improving the work of the School and contributes to the overall improvement of the professional development system.

DŠJU organigram

Business principles

The relationship of the National School of Public Administration with third parties is based on the following principles:

  • transparency
  • focus on service users
  • improving business processes
  • up-to-date information (public reporting and publication)
  • professional competence and independence
  • verifiability
  • impartiality
  • fair business